Refund policy
Return & Refund Policy (Digital Products)
30-Day Money-Back Guarantee — No Questions Asked
Effective date: January 23, 2026
Torah Life Architect sells digital products only (downloadable PDF eBooks, PDF Workbooks, and MP3 Audiobooks). While digital goods are often marked as “non-refundable,” we offer a straightforward guarantee so you can purchase with confidence.
1) The 30-Day Guarantee
You may request a full refund within 30 days of the purchase date for any reason. No forms, no arguments, no questions.
2) Eligibility (Digital-Only Clarification)
Because our products are digital downloads:
- No physical returns and no return shipping labels.
- No requirement that files be “unused” — the guarantee applies even after download.
- No “original packaging,” “tags,” or inspection process (those apply to physical items, not digital goods).
3) How to Request a Refund
Email us at info@torahlifearchitect.com with:
- Your Order Number
- The email address used at checkout
- Subject line: Refund Request
We aim to process refund requests within 48 hours.
4) How Refunds Are Issued
Approved refunds are issued to the original payment method. Please allow 5–10 business days for your bank or payment provider to post the refund.
5) Chargebacks & Support First
If you have download issues, please contact us first at info@torahlifearchitect.com so we can help quickly. Unnecessary chargebacks increase processing costs and may impact your ability to purchase in the future.
6) Fair Use
While the guarantee is “no questions asked,” we reserve the right to refuse refund requests in rare cases of clear abuse (for example, repeated purchases followed by repeated refunds over time). This protects the integrity of our work and community.